Post-Purchase Walkthrough
What happens after you click "Buy Now"
A clear, honest walkthrough of the checkout-to-delivery sequence, plus exactly how to request a refund if Soulmate Story isn't for you.
Secure Checkout
Clicking the order button takes you to a secure checkout page where you enter your email and payment details.
Order Confirmation
Once payment is approved, you receive an order confirmation email containing your receipt and refund instructions — keep it.
Sketch & Story Creation
Your submitted details are used to produce your personalized sketch and written narrative.
Delivery Email
Your sketch and story are sent to your inbox, typically within 24–48 hours of purchase.
Review at Your Own Pace
There's no deadline to "use" the product once delivered — read, save, print, or revisit it whenever you like.
Refund Window, If Needed
If you're not satisfied, the stated 60-day guarantee gives you time to request a full refund.
How to request a refund
- Locate your original order confirmation email — it contains your order ID and the vendor's refund contact details.
- Follow the refund instructions exactly as written in that email, within the stated 60-day window from your purchase date.
- Because ClickBank is the retailer of record, refunds are typically processed through ClickBank's order system rather than this website.
- If you can't locate your confirmation email, check the payment method statement (PayPal or card) you used, which will show the ClickBank transaction and order reference.
Note: As an independent affiliate site, we cannot process refunds or access your order directly. This page describes the general process based on the vendor's stated policy; always follow the specific instructions in your own confirmation email.
Related pages
See how to buy online for the checkout steps, and digital delivery explained for what to do if your email hasn't arrived.
Post-Purchase FAQ
Independent Guide